How to return an order:

1. Call Angeldiamond customer service at (800) 524-6545 to obtain a return authorization number.

2. Complete the return form provided with the original packing materials.

3. Secure your item(s) and all the original packing materials, including Angeldiamond security tag, return form, packing slip and the diamond certificate if appropriate, in a plainly wrapped cardboard box (the post office has these available if you do not).

4. Send the package by Priority Registered Mail, as this is the safest way to ship high-value items. For your protection, please insure the package for the full amount of the invoice plus shipping charges. However if the value of the items being returned is over $500, we recommend sending the package via USPS as FedEx and UPS will not insure goods over $500. For returns of over $500 from outside the US, please contact a 3rd party insurance company to arrange coverage. Angeldiamond is not responsible for items lost or damaged while shipping.

5. Clearly print your name and address on the outside of the package in the return area.

Mail the package to:

Angel corp.
33 West 46th Street
Suite 901
New York, NY, 10036
USA

NOTE: Please be careful NOT to write diamond, jewelry, diamonds or other luxury-related words anywhere on the package, as this invites possible theft of the package.

  The item MUST be received at Angeldiamond WITHIN THIRTY (30) DAYS of shipment for the refund. Any items received after this period will not be accepted for refund.

  Please note that all items must be returned in the same condition as it was sent from Angeldiamond. Any returns showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Angeldiamond), or damaged in any way cannot be accepted for return. Custom orders like orders with engraving, special finger sizes cannot be accepted back for a return (refund, exchange or repair).

  If the item is a diamond, the original gemological laboratory certificate that was issued with the diamond needs to be returned as well. This is very important. The diamond certificate has a $200 replacement fee. If the certificate is not returned, the cost of replacing it will be charged.

  If you received a gift that was purchased at Angeldiamond and wish to return it, please mention the authorization number on the Angeldiamond address label. As with any purchase, the gift recipient can return the item for exchange. However, if you wish to return the gift for a refund, please note that the refund will be issued to the gift purchaser and not the recipient.

please note that the refund will be issued to the gift purchaser and not the recipient.  We do not offer Gift Certificates at this time.

  Custom or special orders, personalized and engraved items cannot be resized or returned for a refund or exchange unless there is an error.

  Angeldiamond will refund the full cost of the item EXCLUDING shipping, handling and insurance charges. Refunds will be made using the mode of payment used in the original purchase.